Sub-processors
The third parties that may process Laya customer data, what each is used for, where it processes, and how changes are notified.
Last updated
Laya engages a small number of sub-processors to deliver the service. Each is bound by written terms no less protective than our own Data Processing Agreement, and Laya remains responsible to you for their performance. This list is the authoritative one.
Current sub-processors
| Sub-processor | Purpose | Data it may process | Processing location |
|---|---|---|---|
| Amazon Web Services | Cloud hosting, database, file storage and backups — the infrastructure Laya runs on | All customer content and account data | United States |
| Amazon Web Services (SES) | Delivery of transactional and, where you have opted in, marketing email | Recipient name and email address, message content, delivery and engagement events | United States |
| Anthropic | Powers the optional AI features. Only the content you choose to run an AI action on is sent, and it is not used to train models | The specific content submitted to an AI action | United States |
| KLIPY | GIF search in Board Studio. Laya proxies the search term; the provider does not receive your identity or board content | Search terms only | United States |
| Google (Analytics) | Aggregate analytics on public marketing pages only. Loads only after you accept analytics cookies, and never inside the signed-in product | Page views and coarse device data of marketing-site visitors | United States |
How changes are notified
- Laya gives at least 30 days’ notice before a new sub-processor begins processing customer data.
- Notice is published here, with the changelog below updated on the same day.
- To receive notices by email, write to privacy@laya.net and ask to be added to the sub-processor notification list.
- You may object on reasonable data protection grounds during the notice period — see clause 6 of the DPA.
Changelog
| Date | Change |
|---|---|
| 2026-08-07 | List first published in the Trust Centre. No change to the sub-processors in use. |
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