Get support for Laya Export Studio
How to reach Agile Pulse support for Laya Export Studio, and what to include so we can help quickly.
Last updated
Laya Export Studio is supported by Agile Pulse, the name LayaNet LTD (company number 17430595) uses on the Atlassian Marketplace.
| Route | Where |
|---|---|
| Support portal | Agile Pulse support portal |
| support@agilepulse.co | |
| Service status | agilepulse.statuspage.io |
Privacy and security
- Privacy questions and requests, such as erasing personal data, go to privacy@laya.net.
- To report a security concern, email support@laya.net with "Security report" in the subject line and the steps to reproduce it. Never include passwords or tokens.
- For how the app handles data and AI, see the trust page.
What to include
- Your Atlassian site address, for example yourcompany.atlassian.net.
- Jira or Confluence, the format and the scope: page, page tree, space, document set, issue, board, backlog or JQL.
- The exact message you see.
- Screenshots, and for loading or download problems, a HAR file from your browser if you can.
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Contact supportEmail support@laya.net and include what you expected, what happened, and a link to the affected board or item so we can help quickly.