Skip to content
LayaHelp Centre
Contactlaya.netOpen app

Two-way sync

How changes flow between Laya and your connected tools.

  1. How two-way sync worksWhat happens when you edit in Laya or in your connected tool, how changes travel in each direction, and how fresh to expect boards to be.
  2. What syncs per providerThe definitive field-by-field matrix of what syncs for Jira, Azure DevOps, monday.com, GitHub and GitLab, in each direction.
  3. Status and field mappingHow provider statuses become Laya columns, what you can remap yourself, and how priorities, points and labels translate.
  4. People and assignee matchingHow provider users are matched to workspace members, what happens when there is no match, and who edits are credited to.
  5. Conflicts, loops and safetyHow Laya resolves simultaneous edits, prevents sync loops and duplicates, and what happens to deletes in each direction.
  6. Sync health, logs and recoveryWhere to check connection health and the sync log, how to pause and resume, and how to recover when sync stalls or credentials expire.
  7. Whose name goes on a changeWhy a change sometimes shows the Laya Board app or a colleague instead of you, what that actually means, and how to make your own edits show as you.