Get support for Laya Board for Jira

The quickest way to reach us is from inside the app. Choose Help on any board to open Help & support:

• Documentation & user guide opens the Laya Board for Jira guide on laya.net.
• Contact support opens a short form inside the app. It works even before the site is linked to laya.net, and we reply to your Jira email address.
• Send feedback tells us what would make the app better.
• What's new shows the latest release notes.
• Keyboard shortcuts lists the shortcuts.

If the form cannot send, it offers to email support@laya.net with what you typed. You can also use the contact page, or raise a request in the Agile Pulse support portal that the app's Marketplace listing links to.

Privacy and security

• Privacy questions and requests, such as erasing personal data, go to privacy@laya.net.
• To report a security concern, email support@laya.net with "Security report" in the subject line and the steps to reproduce it. Never include passwords or tokens.
• For what the app sends to laya.net and keeps, see the trust page.

What to include

• Your Jira site address, for example yourcompany.atlassian.net.
• Which board, and what you were doing.
• The exact message or banner text you see.
• Screenshots, if they help.

Service status for the Agile Pulse apps is on agilepulse.statuspage.io.