Get support for Laya WorkflowOS
How to reach Agile Pulse support for Laya WorkflowOS, and what to include so we can help quickly.
Last updated
Laya WorkflowOS is supported by Agile Pulse, the name LayaNet LTD (company number 17430595) uses on the Atlassian Marketplace.
| Route | Where |
|---|---|
| Support and FAQ page | agilepulse.co/support-help-faq |
| support@agilepulse.co | |
| Service status | agilepulse.statuspage.io |
Privacy and security
- Privacy questions and requests, such as erasing personal data, go to privacy@laya.net.
- To report a security concern, email support@laya.net with "Security report" in the subject line and the steps to reproduce it. Never include passwords or tokens.
- For how the app handles data and AI, see the trust page.
What to include
- Your Atlassian site address, for example yourcompany.atlassian.net.
- The rule name, and the issue key if it is about one issue.
- The exact message you see, and roughly when it happened.
- What you expected, and what happened instead.
- Screenshots, if they help.
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Still stuck?
Contact supportEmail support@laya.net and include what you expected, what happened, and a link to the affected board or item so we can help quickly.