Get help with SprintRetro
How to reach Agile Pulse support for SprintRetro, and where to send privacy and security questions.
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First check the FAQ and Troubleshooting.
App support
- Raise a request in the Agile Pulse support portal.
- Or email support@agilepulse.co.
- Inside the app, the dashboard’s Need Assistance? link has quick tips and a contact form.
Tell us your Jira site, whether you use the free app or SprintRetro Pro, what you did and what you saw. A screenshot helps.
Service status
Check the Agile Pulse status page for outages.
Privacy and security
- Privacy questions: privacy@laya.net.
- Security reports: support@laya.net with “Security report” in the subject.
- How SprintRetro handles data: SprintRetro trust.
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Contact supportEmail support@laya.net and include what you expected, what happened, and a link to the affected board or item so we can help quickly.