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Admin settings

Laya Export Studio settings for Jira admins and Confluence admins: export limits and defaults, the AI assist switch, backups, and who can do what.

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Jira: the admin page

Open Jira settings, then Apps, then Laya Export Studio · Admin. Only Jira admins see it, and the app checks the Jira admin permission again when they save.

SettingWhat it doesDefault
Default formatPre-selected in the exporter.The default for each screen
Default brand kitPre-selected when someone opens the exporter.No branding
Max issues · document exportsThe most issues in a PDF, Word, Markdown or HTML export made straight away (1 to 100). Background jobs can go to 1,000.25
Max issues · spreadsheet exportsThe most issues in an Excel, CSV or JSON export (1 to 500).200

Choose Save admin settings to apply changes for the whole site.

AI assist

The AI assist switch (Enable AI assist for everyone) turns plain-English JQL and "did you mean" suggestions on or off for everyone on the site. It is on by default. When it is off, the app makes no AI calls: the server checks the switch before every AI request. Choose Save admin settings to apply it.

Usage and maintenance

  • Usage shows exports all time and this month, the top format and the number of brand kits.
  • Maintenance has Export backup and Import backup, a JSON file of the brand kits and settings stored in the Jira app, and Clear export history.

Confluence

  • Setting a default brand kit needs a space admin for a space kit, or a site admin for a site-wide kit.
  • Space settings have Require Approved status before export, but today it does not change exports. See page status.

Who can do what

TaskWho
Export pages and issuesAnyone with the app, for the content they can read. The app checks access as the person exporting.
Download an exportOnly the person who made it.
Import a documentPeople who can create pages in the space.
Change a page's Doc statusPeople who can edit the page.
Change a brand kit, template or document setThe person who made it, or an admin.
Jira limits and AI assistJira admins.

Licence

Every feature is in the one paid plan. If the licence is not active, for example when a trial ends, the app shows Your trial has ended with Subscribe on Atlassian Marketplace, and exports stop until the subscription is bought or renewed.

Still stuck?

Email support@laya.net and include what you expected, what happened, and a link to the affected board or item so we can help quickly.

Contact support